Online Training

Service Excellence

Title: Service Excellence Environment        Delivery mode: Online

This module forms part of: BTEC Professional Diploma in Service Excellence

Description: This module will provide you with background knowledge relating to service excellence and the environment in which it operates. It covers the importance, significance and implications of service delivery to both the customer and the organisation. This module is designed to underpin and build upon the knowledge of those whose actions will have a significant part to play in the implementation of service excellence strategies.

For more information or to purchase any of the Online Training Modules above please email grow@rdihongkong.com or call de-Lay on +852 - 2992 0133