Online Training Service Excellence Title: Satisfying the Customer Delivery mode: Online
This module forms part of: Masters Entry Diploma in Management (University of Wales)
Description: This module will introduce you to:
• Customer satisfaction management process
• Quality management theories
• Continuous improvement
• The marketing mix
• Marketing planning For more information or to purchase any of the Online Training Modules above please email grow@rdihongkong.com or call de-Lay on +852 - 2992 0133
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