Welcome to RDI ML - Diploma in Service Excellence

Service Excellence Pathway

Diploma in Service Excellence

Edexcel

Edexcel are the UK’s largest awarding body who are accredited by the UK Government’s Qualifications and Curriculum Authority (QCA) to award a range of qualifications. Edexcel operates in 112 countries and every year more than four million people study its internationally recognised qualifications. Edexcel offer a wide variety of both vocational and general qualifications, including BTEC with more than 500,000 students studying these programmess each year.

Edexcel BTEC qualifications are accepted by all UK Universities for direct entry with advanced standing on to their degree programmes.

Part-time in HK
Online from anywhere in the world

Benefits:

The BTEC Professional Diploma in Service Excellence is aimed at those working in all sectors of the service industry to enable them to respond effectively and efficiently to the expectations of their customers in an increasingly service-orientated 24/7 economy. Next to the product or service itself, excellence in customer service is the most important factor in determining the success of organisations.

Title:

Diploma in Service Excellence

Awarding Body:

Edexcel

Mode:

Online distance learning.

Duration:

Approximately 6 months.

Entry requirements:

All online study materials and student handbooks are supplied. You will be allocated a tutor for academic support who you can contact as often as you like by telephone and email. You will also have access to a programme co-ordinator for administrative support. You will also complete an online induction and have access to an online Virtual Campus.

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